Support
Need help? Write to hello@appshift.xyz. We usually answer within two working days.
Common questions
A video won’t play
Videos stream from YouTube, so you need an internet connection. If one video never loads, its owner may have removed it or blocked embedding; swipe to the next one.
My link can’t be turned into a lesson
Capiñol needs a public YouTube video with Spanish captions that its owner allows to be embedded, up to 15 minutes long. A free account can add one video; Pro adds up to 20 a day.
How do I keep my words on a new phone?
Sign in with Apple or Google in Profile. Your saved words and reviews sync to any phone where you sign in with the same account.
How do I cancel Capiñol Pro?
Subscriptions are managed by Apple: open Settings → your name → Subscriptions → Capiñol and tap Cancel Subscription. You keep Pro until the end of the period you paid for. Bought on another phone? Tap “Restore purchases” on the Pro screen.
How do I delete my account?
In the app: Profile → Your account → Delete account. This removes your account, learning data and the videos you added. See the Privacy Policy for details.